Travel Information
For general guidance and advise on a variety of travel issues including passports, visas and insurances, please visit travelaware.campaign.gov.uk/
Visa Support
We can assist customers with obtaining visas and other travel documentation where required.
Our visa assistance services may include:
Guidance on destination-specific visa requirements.
Assistance completing application forms.
Advice regarding supporting documentation.
General application support.
Additional service fees may apply for visa assistance.
Visa issuance remains solely at the discretion of the relevant embassy, consulate, government authority, or immigration department.
We cannot guarantee approval of any visa application.
Travellers remain responsible for ensuring that all travel documentation is valid, accurate, and up to date prior to travel.
Insurance Assitance
We strongly recommend that all travellers obtain comprehensive travel insurance before travelling.
We may assist customers in obtaining suitable travel insurance policies through approved insurance providers.
Additional fees may apply for travel insurance arrangement services.
Travel insurance should ideally provide cover for:
Emergency medical treatment.
Hospitalisation.
Repatriation.
Trip cancellation.
Travel delays.
Lost, stolen, or damaged baggage.
Personal liability.
Insurance policies are issued by third-party insurers, and all claims, coverage decisions, exclusions, and policy terms are determined by the insurer.
Passports, Visas and Entry Requirements
It is the traveller's responsibility to ensure they have:
A valid passport.
Any required visas.
Entry permits.
Transit documents.
Health documentation required by the destination country.
Entry requirements may change without notice.
Travellers should verify all requirements with the relevant authorities before travel.
We accept no responsibility for travel disruption, denied boarding, refused entry, or financial loss resulting from incomplete or incorrect documentation.
Additional information can be found at the following site: Passports - GOV.UK
Travel Health Advice
Travellers are responsible for obtaining up-to-date information regarding:
Vaccination requirements.
Health advisories.
Medical restrictions.
Entry health regulations.
Travellers should seek advise on recommended vaccinations and precautions from a health professional, ideally at least 8 weeks before departure. Further travel health advise can be found on https://travelhealthpro.org.uk/countries and www.fitfortravel.scot.nhs.uk
We do not provide medical advice and accept no responsibility for decisions made based on health information contained on this website.
Flight Schedules and Travel Changes
Airlines, hotels, tour operators, and other suppliers may alter or cancel services due to operational requirements.
Changes may include:
Flight times.
Flight routes.
Departure or arrival airports.
Accommodation substitutions.
Tour schedules.
Such changes are outside our control.
Travellers should regularly check travel arrangements with the relevant supplier before departure.
Events Beyond Our Control
We shall not be liable for delays, cancellations, losses, additional expenses, or service disruptions resulting from circumstances beyond our reasonable control, including:
Severe weather conditions.
Natural disasters.
Floods.
Earthquakes.
Wildfires.
Industrial action or strikes.
Government restrictions.
Political instability.
Terrorism.
Public health emergencies.
Pandemics.
Transportation failures.
